Originally Posted by
isaactc
I recently had the misfortune to break an indexing pawl on my Hornady Lock N Load AP press. No problem, I switched over to my single stage press and immediately broke the de-capping unit on my RCBS resizing die. After quick calls to Hornady and RCBS, I am pleasantly surprised. I talked to American Customer Service Rep's. who were pleasant and helpful. Both parts arrived today, less than 3 days after my call, and at no charge. I love both of these American Companies! Computer and Cell Phone Companies should send their employees to train with them! Well done!