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  1. #1
    MGO Member
    Join Date
    Jun 2016
    Location
    SE Michigan
    Posts
    117

    Competition Electronics customer service shoutout

    This isn't a product review so i didn't put it in that section. But I wanted to give some praise to the customer service at Competition Electronics. I have a ProChrono Pal that I bought from them and it worked good for a a while and then started giving problems. Then someone (looks sheepishly) hit one of the supports for the overhead IR lights used for indoor use and broke the light strip. So I looked into what it would take to get it repaired.

    Turns out they have a policy that any repair costs are capped at a max of 1/2 of the cost of the item new. That made me feel pretty good about sending it back. They fixed it, and the total repairs were only $35.00! It cost more than that to ship it both ways. The charge for the repair labor was $15. Most companies wouldn't even open the box for $15. The turnaround was fast also.

    If you are considering buying one of their products I would definitely recommend the company.

  2. #2
    MGO Board of Directors

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    Join Date
    Jul 2002
    Location
    Wayne Co. MI
    Posts
    33,708
    Wow, very cool!
    Don't let yesterday use up too much of today - Will Rogers
    DISCLAIMER: The opinions expressed in my posts are my own and do not necessarily reflect the opinions, views, or official policies of Michigan Gun Owners.

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